Let's make your emails actually worth sending
Email Marketing for e-commerce brands that care about every customer experience
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Why Bother with Email Marketing?
Email is still the most profitable channel for e-commerce brands. But most brands miss opportunities because their emails are generic, inconsistent, or poorly targeted.
According to Klaviyo’s 2023 Benchmark Report, brands without a proper email automation strategy lose up to 25% of their potential revenue each year.
We specialise in fixing exactly that – so you don’t have to worry about missing out anymore.
Use emails to make money, not to clog inboxes
With the right strategy and automations, you’ll build loyalty & increase revenue.
Email automation isn’t rocket science – It’s about understanding your customers and meeting them where they are.
We work with our clients to build strategic email flows that guide customers through every stage of their journey. From capturing abandoned carts, nurturing loyalty, and boosting conversions. Each touchpoint is planned to maximise lifetime value, so your emails build lasting customer relationships (without feeling robotic).
Kinga Csilla
automated flows
1. Emails That Drive Revenue
We build custom automation flows tailored to your unique audience, designed specifically to nurture prospects, recover lost sales, and turn first-time buyers into loyal, repeat customers.
2. Strategic Customer Journeys
Forget impersonal, robotic emails. We craft strategic email experiences in Klaviyo that connect authentically, engaging your audience at every crucial moment of their journey, from welcome to repeat purchase.
3. Personalised Guidance & Support
You’ll never wonder if your emails are working – we provide clear, actionable insights from day one. Regular audits, performance tracking, and data-driven strategies ensure your emails consistently grow revenue.
How We Support Your Email Growth
Email Flow Automations
We design, test, and refine data‑driven automations that adapt to your brand and audience over time – no set‑and‑forget sequences, sending forgotten discount codes that expired last year.
Segmentation
Purchase behaviour, engagement, and lifecycle signals feed into Klaviyo to keep each send aligned with where every customer is right now.
Campaigns
We plan, write, and build campaigns for product launches, promos, content drops – so every campaign lands on‑brand, loads fast, and drives a clear next step.
Results
By starting with a clear understanding of your business, we lay the groundwork for long-term growth.
148% increase in Klaviyo Attributed Revenue
automated Flows Strategy + 1:1 Coaching
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23% increase in returning-customer rate
Klaviyo Management + ecommerce strategy
Email‑driven revenue grew by over 239%
Campaign strategy + Automated Flows
12x ROI on Email in Year One
Klaviyo automated flows
Do you relate to one of these feelings?
Your email open rates or conversions feel too low.
You know emails should be doing more, but you’re not sure how.
You’ve set up some automated flows, but they’re not properly optimised (or you’re just not seeing results)
You feel like you’re leaving money on the table
Salty Melon Prints
automated flows + design
Want to see how your emails could perform better?
We’ll review everything from list health and email design to automation flows, segmentation, and where you might be missing out on revenue. So you'll know exactly what’s working and what’s holding you back.
What's typically covered in the audit?
We’ll take a close look at your list health, campaign performance, automated flows, and customer journeys to pinpoint what’s effective and where you’re missing out.
Only Working with the best
Frequently Asked Quesitons
What is Ecommerce Email Marketing?
Ecommerce email marketing is a targeted approach to reach customers and prospects through emails, tailored specifically for online retail businesses. It's crucial for promoting products, announcing sales, and building lasting customer relationships.
How does Email Marketing drive success in ecommerce?
Through platforms like Shopify and Klaviyo, email marketing helps in personalising customer experiences, automating targeted campaigns, and tracking buyer behaviour, leading to increased engagement and sales.
What are the key elements of a successful ecommerce email campaign?
Successful campaigns hinge on personalised content, eye-catching design, clear calls-to-action, and strategic segmentation. Utilising tools like Klaviyo with Shopify, you can tailor messages based on customer data and shopping behaviour.
What's the ideal email frequency for ecommerce stores?
Optimal email frequency varies, but a good rule is to prioritise quality over quantity. Regular, but not overwhelming, communication keeps your brand relevant without causing email fatigue.
Can email marketing boost my Shopify store's sales?
Absolutely! With strategic use of email marketing through platforms like Klaviyo, you can effectively nurture leads, recover abandoned carts, and encourage repeat purchases, directly boosting your Shopify store's sales.
How do I measure the success of my ecommerce email marketing?
Success can be measured by key metrics such as open rates, click-through rates, conversion rates, and overall ROI. Tools like Klaviyo offer advanced analytics to track these metrics, helping you refine your strategy for better results.
Discover the power of targeted email marketing ecommerce
Welcome to Hello Different, your dedicated ecommerce email marketing agency. We specialise in creating and executing dynamic email marketing strategies that drive growth and engagement for your online store. With our expertise in Shopify and Klaviyo, we transform your email marketing into a powerful tool for success.
Why partner with Hello Different for ecommerce email marketing?
- Shopify & Klaviyo Mastery: As experts in Shopify and Klaviyo, we unlock advanced features and integrations to enhance your email marketing campaigns.
- Tailored Strategies for Your Brand: Our approach is uniquely customised to your eCommerce business, ensuring that every email campaign aligns with your brand and goals.
- Precision Targeting and Personalisation: We use sophisticated segmentation and personalisation techniques to connect with your audience, increasing engagement and customer loyalty.
- Data-Driven Decision Making: Leveraging Klaviyo's analytics, we continuously optimise your campaigns for maximum impact and ROI.
- Comprehensive Service from A to Z: From initial strategy development to execution and ongoing optimisation, our full-service agency covers every aspect of your ecommerce email marketing needs.
Boost your sales and build lasting customer relationships
As a specialised ecommerce email marketing agency, we understand the nuances of online retail and how to leverage email marketing to its fullest potential. Whether it’s nurturing leads, converting browsers into buyers, or building customer loyalty, our team is committed to elevating your brand and boosting your sales.
Ready to take your ecommerce business to new heights with strategic email marketing? Get in Touch with us today and let's discuss how we can help you achieve your marketing objectives and grow your business.
