Keep more of the customers you've already earned
We focus on customer retention strategies that increase repeat sales, boost customer lifetime value, and create brand advocates who come back again and again.
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Getting new customers is just the beginning
Retention isn’t just a marketing buzzword. It’s your path to more stable revenue, stronger customer relationships, and real, lasting growth.
We start by digging into your data, finding the points where customers drop off or disengage, and uncovering hidden opportunities for re-engagement. Using this insight, we craft tailored retention strategies: from automate flows, to targeted offers and personalised SMS touchpoints, to loyalty and referral programs that encourage your best customers to spread the word.
But we don’t just set and forget. We continually review your results, optimise your campaigns, and bring you new ideas as your brand evolves. So your retention strategy is always one step ahead.
real growth comes from turning customers into fans who buy again and again.
Strategic Segmentation & Personalisation
We dive deep into your customer data to create precise segments, personalised offers, and targeted campaigns. This approach ensures your marketing is relevant, meaningful, and highly effective – building genuine connections that translate into repeat sales.
Managed Email & SMS Campaigns
You don’t need another job – we manage everything from strategy and planning to designing beautiful, mobile-friendly campaigns that resonate deeply. Our approach extends seamlessly into SMS marketing and cross-channel campaigns, maximising your retention potential
Loyalty Strategies & Advanced Customer Journeys
Your loyal customers are your greatest asset. We help you cultivate loyalty and advocacy through targeted promotions, referral programs, and advanced lifecycle marketing – transforming happy customers into passionate brand ambassadors.
Do you relate to one of these feelings?
You’re successfully selling products, but customer repeat rates aren’t as high as you’d like
You’re not fully leveraging SMS, segmentation, or loyalty strategies (and you know there’s more opportunity to grow)
Your existing customer base feels undertilised (like you're leaving value on the table)
Billy Aloha
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Ready to build lasting growth & loyalty?
Schedule Your Free Retention Strategy Session
Only Working with the best
Frequently Asked Quesitons
What is Ecommerce Email Marketing?
Ecommerce email marketing is a targeted approach to reach customers and prospects through emails, tailored specifically for online retail businesses. It's crucial for promoting products, announcing sales, and building lasting customer relationships.
How does Email Marketing drive success in ecommerce?
Through platforms like Shopify and Klaviyo, email marketing helps in personalising customer experiences, automating targeted campaigns, and tracking buyer behaviour, leading to increased engagement and sales.
What are the key elements of a successful ecommerce email campaign?
Successful campaigns hinge on personalised content, eye-catching design, clear calls-to-action, and strategic segmentation. Utilising tools like Klaviyo with Shopify, you can tailor messages based on customer data and shopping behaviour.
What's the ideal email frequency for ecommerce stores?
Optimal email frequency varies, but a good rule is to prioritise quality over quantity. Regular, but not overwhelming, communication keeps your brand relevant without causing email fatigue.
Can email marketing boost my Shopify store's sales?
Absolutely! With strategic use of email marketing through platforms like Klaviyo, you can effectively nurture leads, recover abandoned carts, and encourage repeat purchases, directly boosting your Shopify store's sales.
How do I measure the success of my ecommerce email marketing?
Success can be measured by key metrics such as open rates, click-through rates, conversion rates, and overall ROI. Tools like Klaviyo offer advanced analytics to track these metrics, helping you refine your strategy for better results.
Discover the power of targeted email marketing ecommerce
Welcome to Hello Different, your dedicated ecommerce email marketing agency. We specialise in creating and executing dynamic email marketing strategies that drive growth and engagement for your online store. With our expertise in Shopify and Klaviyo, we transform your email marketing into a powerful tool for success.
Why partner with Hello Different for ecommerce email marketing?
- Shopify & Klaviyo Mastery: As experts in Shopify and Klaviyo, we unlock advanced features and integrations to enhance your email marketing campaigns.
- Tailored Strategies for Your Brand: Our approach is uniquely customised to your eCommerce business, ensuring that every email campaign aligns with your brand and goals.
- Precision Targeting and Personalisation: We use sophisticated segmentation and personalisation techniques to connect with your audience, increasing engagement and customer loyalty.
- Data-Driven Decision Making: Leveraging Klaviyo's analytics, we continuously optimise your campaigns for maximum impact and ROI.
- Comprehensive Service from A to Z: From initial strategy development to execution and ongoing optimisation, our full-service agency covers every aspect of your ecommerce email marketing needs.
Boost your sales and build lasting customer relationships
As a specialised ecommerce email marketing agency, we understand the nuances of online retail and how to leverage email marketing to its fullest potential. Whether it’s nurturing leads, converting browsers into buyers, or building customer loyalty, our team is committed to elevating your brand and boosting your sales.
Ready to take your ecommerce business to new heights with strategic email marketing? Get in Touch with us today and let's discuss how we can help you achieve your marketing objectives and grow your business.
