Web Design, Digital Marketing Agency for Small Business

Our collaborative approach to e-commerce

At Hello Different, we know running an e-commerce business can get overwhelming – there’s always another tool, platform, or strategy to figure out. We’re here to simplify things. Whether you need a website that works or better email marketing, we focus on practical solutions that make sense for you – nothing overcomplicated, just what works.

By combining Charlie’s knowledge of website design and Shopify development, with Margot’s experience in scaling her own e-commerce business, allow us to offer a well-rounded approach. We partner with small to medium-sized e-commerce businesses to turn data and ideas into clear, actionable steps. Our goal is to help you attract more customers and achieve steady growth, keeping the process simple and effective.

Making e-commerce growth clear, simple, and within reach.

We take the complexity out of e-commerce. Instead of drowning you in technical jargon and complicated processes, we break things down into clear, manageable steps that drive results. Our focus is on what works, not what’s trendy, which means you get solutions that are practical, sustainable, and built around your goals. We work as an extension of your team, guiding you with straightforward strategies and making the process feel less overwhelming.

From creating websites that convert visitors into customers to developing email marketing strategies that build lasting connections, we provide the tools and guidance to help you succeed. We turn your data into actionable insights and craft strategies that are built around your specific goals, ensuring that every step you take is a step forward.

Simply put, we don’t just offer services – we make e-commerce growth achievable.

Our collaborative approach to e-commerce

At Hello Different, we know running an e-commerce business can get overwhelming – there’s always another tool, platform, or strategy to figure out. We’re here to simplify things. Whether you need a website that works or better email marketing, we focus on practical solutions that make sense for you – nothing overcomplicated, just what works.

By combining Charlie’s knowledge of website design and Shopify development, with Margot’s experience in scaling her own e-commerce business, allow us to offer a well-rounded approach. We partner with small to medium-sized e-commerce businesses to turn data and ideas into clear, actionable steps. Our goal is to help you attract more customers and achieve steady growth, keeping the process simple and effective.

Making e-commerce growth clear, simple, and within reach.

We take the complexity out of e-commerce. Instead of drowning you in technical jargon and complicated processes, we break things down into clear, manageable steps that drive results. Our focus is on what works, not what’s trendy, which means you get solutions that are practical, sustainable, and built around your goals. We work as an extension of your team, guiding you with straightforward strategies and making the process feel less overwhelming.

From creating websites that convert visitors into customers to developing email marketing strategies that build lasting connections, we provide the tools and guidance to help you succeed. We turn your data into actionable insights and craft strategies that are built around your specific goals, ensuring that every step you take is a step forward.

Simply put, we don’t just offer services – we make e-commerce growth achievable.

Our Approach

At Hello Different, we know running an e-commerce business can get overwhelming—there’s always another tool, platform, or strategy to figure out. We’re here to simplify things. Whether you need a website that works or better email marketing, we focus on practical solutions that make sense for you—nothing overcomplicated, just what works.

We partner with small to medium-sized e-commerce businesses, helping turn data and ideas into clear, actionable steps. The outcome? More customers, more sales, and a growth plan that actually feels doable. No more getting lost in the details—just a clear path forward.

Our Founders

The Hello different difference has been developed through our founder’s combined experience in running the daily operations of an e-commerce business and crafting optimised digital experiences allowing businesses to scale online.

Charlie

Starting out designing and developing websites for SMEs seeking to establish an online presence. Once helping businesses get a foothold, Charlie moved onto assisting owners to understand their online analytics and their correlation with key business metrics. Helping to optimise their online systems and customer experience, with the aim of driving efficient and revenue growth.

Margot

Having spent 4 years scaling an e-commerce business from the ground up, Margot has since exited her position in the business and become a managing partner in Hello Different. Margot’s passion is to provide ecommerce businesses with the required resources, knowledge and strategy, to nurture customer relationships, drive revenue growth and succeed online.

Ready to launch, align or scale your e-commerce business?

We’re here to listen to your brand’s story and any challenges you’re facing, even if you’re not quite sure where to start. No pressure, no obligations.

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