Email Marketing

Why Email Marketing is key to E-commerce Success on Shopify

e-commerce website on mobile

It's very easy in the crowded world of e-commerce to ignore some of the more traditional marketing tactics and instead focus on the newest, most flashy ones. Email marketing is a tried and true method, even though new technologies, platforms, etc., offer great potential. We'll explore why email marketing is so important for Shopify merchants.

1. Direct Communication Channel

Emails land in a user's inbox, unlike social media, where posts can get lost in the sea of content. Direct communication with users ensures greater visibility and more attention. This is especially true when emails are tailored to the individual's preferences and interests.

2. Personalisation Potential

Klaviyo, Shopify Mail and other platforms offer sophisticated personalisation features. Personalised emails, such as those that address the recipient with their first name or curate product recommendations based on their browsing history, can improve conversion and click-through rates.

3. Remarkable ROI

Email marketing has consistently shown a high return on investment. Businesses often get a return on investment (ROI) of more than ten times for every dollar they spend on email marketing. Most other marketing methods cannot match this efficiency.

4. Building long-term relationships

Although one-off promotional campaigns may generate an increase in sales, the growth of e-commerce is dependent on long-term customer relationships. Email marketing allows for regular contact with clients, cultivating these relationships.

5. Segmentation and targeting

Shopify owners who use advanced email platforms can segment their audiences based on criteria such as purchase history, geographic location and browsing behaviour. It allows for better-targeted campaigns and ensures the correct message is delivered to the appropriate audience segment.

6. Cart Abandonment Recovery

Abandoned carts can cost businesses a significant amount of sales. Businesses can encourage customers to finish their purchases by sending automated emails.

7. Flexible and adaptable

You can adapt email marketing campaigns in real-time. Adjustments can be swiftly made if a promotion resonates differently than anticipated. In the ever-changing world of online commerce, flexibility is key.

8. Trust and Credibility

A brand can be established as an authority in its market niche by sending regular, valuable email content. This trust will eventually translate into increased customer loyalty and sales.


Interested in learning more? Read our article on e-commerce email marketing campaign incentives


In Summary

Email remains an essential tool in the ever-changing world of online marketing. Shopify's retailers can connect to their audiences in a meaningful and personalised way thanks to its directness and the advanced tools offered by Shopify Mail and Klaviyo. These deep connections will help e-commerce brands stand out as the competition increases.


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