Email marketing is one of the most important tools in your ecommerce arsenal.
It can help you to:
- Increase sales
- Drive traffic to your website
- Build & nurture relationships with your customers
Done right, it can be an incredibly effective way to grow your ecommerce business.
But what does it take to create an effective email marketing strategy?
Here are seven tips to help you develop an effective email marketing strategy in 2022 and beyond!
1. Define Your Goals
The first step in any successful email marketing campaign is to define your goals. What do you want to achieve with your emails? Do you want to increase sales? Drive traffic to your website? Build relationships with your customers? Once you know what your goals are, you can create content that aligns with those goals and develops a clear call to action (CTA) that encourages recipients to take the desired action. For example, if your goal is to increase sales, then your CTA might be something like "Buy Now" or "Shop Now." If your goal is to drive traffic to your website, then your CTA might be "Read More" or "Visit our website."
2. Personalise Your Emails
Another key aspect of successful email marketing is personalisation. Generic mass emails are less likely to be opened and read than tailored personalised messages.
When you personalise your emails, you can include things such as;
- Recipient's name
- Address them by their title or role
- Reference their past interactions with your business (e.g. previous purchased items, time since purchase, etc)
This will make it appear as though you know who they are and that you're taking the time to craft tailored content/messaging, specifically for them.
3. Segmentation - Know Your Audience
One of the most important aspects of email marketing is segmentation, as it's crucial to know who you're trying to reach with each of your emails.
By segmenting your email list, you can ensure that your messages are relevant to your recipients and that they're more likely to take action. There are a number of ways to segment your list, including by location, demographics, purchase history, and more.
A few things to ask yourself when segmenting your audience:
- What are their interests?
- What are their Pain Points?
- What motivates them?
- What have they previously bought?
- What have they previously interacted with?
Answering these questions will help you create targeted content that resonates with your audience and helps you achieve your desired performance metrics.
4. Create Compelling Subject Lines
Your subject line is one of the most important elements of your email because it's what gets recipients to open and read your message. Make sure your subject lines are clear, concise, and focus on the benefits of reading your email. Avoid using excessive punctuation or all caps, as this can make your subject line look spammy. Instead, focus on creating a subject line that's eye-catching and informative.
5. Create Concise & Compelling Content
Once recipients have opened and read your subject line, it's time to deliver on the promise of a great email with a compelling selection of copy. Keep your messages short and sweet - nobody wants to read a novel in their inbox!
Once you know the segment you're trying to reach and what action you want them to make, it's time to create compelling content tailored to these factors. This content should be well-written, visually appealing, and offer value to the recipient.
One more thing… don't forget to include a strong CTA that encourages recipients to take the desired action.
Side note - create responsive email designs so that your email content looks great across all devices, including smartphones, tablets and latops.
6. Test and Measure
Test, test & test!
Through continuous testing and experimenting, the measurable results which you can extract from your email marketing efforts, will allow you to fine-tune your strategy using a data-driven approach.
To do this effectively, you need to have access to data such as:
- Open rates
- Click-through rates
- Conversion Rates
- Conversion Value
- Unsubscribe rates, etc.
This data will help you understand what's working or what's not, so that you can adjust and tailor your future email campaigns accordingly.
Finally, automation will continue to be a driving force behind e-commerce business growth.
Automated emails are those that are triggered by a specific action or event, such as:
- Subscribing to a newsletter
- Abandoning their cart
- In-Complete Checkout Process
- Nurturing Customers after making a purchase
These types of emails can save you endless hours of time and effort by automating a large portion of the email marketing process. Plus, they're highly personalised, relevant and timely, which helps increase conversion rates and overall revenue for the business.
Email marketing is a powerful tool (when done correctly), that every ecommerce business owner should be taking advantage of. By following the points above, you can begin to develop an effective email marketing strategy that will help you achieve your desired results in 2022 and beyond!