Build Your 5-Flow
Retention System
in 4 weeks
Turn first-time buyers into loyal fans.
No pricey agency fees, no extra full-time job.
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Running a store shouldn't feel like starting from zero each month
Overwhelmed
Aflows sound technical and time-sucking.
Confused
Klaviyo looks like an airplane cockpit.
Frustrated
Ads get pricier, although repeat sales stay flat.
Anxious
One slow month wrecks cash-flow.
Why I created This sprint
I'm Charlie, founder of Hello Different. After working with 50+ ecommerce brands – from kitchen-table start-ups to eight-figure stores – I saw the same pattern starting to occur.
Founders pour all of their energy into getting new traffic, yet their store leaks customers after the first order. They don't need another guru – they need a simple plan.
So we distilled foundational retention into five email flows anyone can launch in four weeks. No tech headaches, no $4K agency retainer – just the confidence that your store is finally turning first purchases into lasting relationships.
The Numbers Don't Lie
5-7x
Cheaper to keep a customer than find a new one
67%
Bigger orders from repeat buyers, compared to first time buyers.
95%
Profit lift from a 5% retention bump
Welcome
Convert new subscribers
Quick Sequence:
Intro → Social proof → Urgency
Post-Purchase
Spark repeat order
Quick Sequence:
Care tips → Cross-sell → Review ask
Abandoned Cart
Recover lost sales
Quick Sequence:
Reminder → FAQ → Final push tips → Cross-sell → Review ask
Browse Abandonment
Nudge Browsers
Quick Sequence:
Product reminder → Social proof
Winback
Re-engage quiet buyers
Quick Sequence:
We-miss-you → What's new
Your 4 week Journey
Everything from live flow build calls, email design templates, recordings, private community chat, step-by-step strategy frameworks.
Week 0
Platform set-up + Founder Narrative Blueprint
Klaviyo ready, narrative drafted
Week 1
Welcome Flow live (+ Canva/Figma design kit)
On-brand emails converting subscribers
Week 2
Post-Purchase Flow + cross-sell blocks
Repeat sales triggered with branded visuals
Week 3
Abandoned Cart + Browse Flows
Lost carts & browsers recovered
Week 4
Winback Flow + Understanding Performance
Quiet buyers re-engaged & metrics tracked
[BONus]
Advanced Strategy Workshop + Q&A
We'll dive deeper into scalable advanced flow strategies & help answer any questions!
What You'll Actually Achieve
A proven retention system running 24/7
The five flows work quietly in the background so you’re not starting from scratch each month.
Customer relationships nurtured on autopilot
Every new subscriber, buyer, and browser gets the right message at the right moment.
More revenue from returning shoppers
Your best customers hear from you first, buy again sooner, and tell friends.
Higher first-purchase conversion
The Welcome and Abandoned-Cart flows rescue visitors who would otherwise disappear.
Clarity over your numbers
You’ll know which metrics matter and how to tweak each flow when you’re ready to level up.
Head-space for bigger moves
With email doing its job, you can focus on product, partnerships, and growth-driving ideas.
Our Results
From their first flow, through to advanced segmentation strategies, we've help clients grow with email marketing.
148% increase in Klaviyo Attributed Revenue
automated Flows Strategy + 1:1 Coaching
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23% increase in returning-customer rate
Klaviyo Management + ecommerce strategy
Email‑driven revenue grew by over 239%
Campaign strategy + Automated Flows
12x ROI on Email in Year One
Klaviyo automated flows
Stop losing customers.
Start growing repeat sales.
4 Week
Retention Sprint
$275USD
- Setup 5 Core Flows
- Craft your Brand/Founder Story
- Canva & Figma Email Templates
- Live Walkthroughs + Q&As
- Community Discussions
- Access to Session Recordings
Our 90-day “Flows or It’s Free” promise
Attend the calls, launch the flows, share your dashboards. If your flows don't generate any sales and there's nothing we can do to help, we'll refund you.
Answers to (almost) all of your questions
I’m pre-launch or under $10k/month. Is it worth it?
Yes. Setting these flows before launch means every new visitor is captured and nurtured from day one. You’ll grow into them instead of scrambling later.
Do I need Klaviyo?
We demo in Klaviyo because it’s fastest, but the sequences port 1-for-1 to Mailchimp, Omnisend, Drip—anything with automation and dynamic blocks. You just follow the same delays/copy.
Is there a money-back guarantee?
Yes. A 90-day “Flows or It’s Free” promise. Attend the calls, launch the flows, share your dashboards. If your flows don't generate any sales and there's nothing we can do to help budge, we'll refund you.
How much time will this actually take each week?
Plan on 2–3 hours: one 60-min live session + 60-90 min of “copy-paste-tweak” homework. We give templates, so you’re editing, not writing from scratch.
What if I miss a live call or fall behind?
Recordings and slide decks drop in Slack within two hours. Implement on your schedule; our channel stays open for questions until two weeks after the sprint ends.
When should I expect to see results?
Many founders see first recovered carts or welcome-flow sales inside the 4-week window. Bigger lifts stack over the next 30-90 days as your list cycles through the new flows.
What niches does this work for?
These core 5 flows are human-psychology driven, not product-specific. We’ve used the same framework for consumables, fashion, and even B2B. The copy adjustments are covered during the sprint, and deeper strategies will be discussed in the bonus workshop session.
Join the Sprint Waitlist!
Our 90-day “Flows or It’s Free” promise
Attend the calls, launch the flows, share your dashboards. If your flows don't generate any sales and there's nothing we can do to help, we'll refund you.
Only Working with the best
